Subscriber Information

Explanation of Telephone Billing Elements

Lifeline Assistance

CPNI & Privacy Notice

CALEA Monitoring

VoIP 911 Service Information

VoIP Battery Back Up Policy

Service Outage Policy

Interstate Access Tariff



FCC Contact Information (File Complaint)

National Do-Not-Call List

Children’s Internet Protection 

Open Internet Transparency Rule

Broadband Label Public Notice

Franklin Telephone Broadband Label


Public Service Commission

Residential Wireline No Call List

Public Service Commission Contact Information (File Complaint)


Closed Captioning 

Deborah Lee
Phone: (601) 384-3311
Follow these steps to enable closed captioning on an Amino set top box:
1. Press Menu button on Amino remote.
2. Arrow up one time to the settings category and press OK button on the remote.
3. Arrow down one time to the display category and press OK button on the remote.
4. Arrow right one time to enable closed captioning then arrow down to save and press OK button on the remote.