Franklin Telephone Company was founded in 1959 to operate telephone systems in and around 19 counties in Mississippi and is still privately owned and operated by native Mississippians as has been the case for over 50 years!
Franklin Telephone Company prides itself on keeping up with the latest technology to provide our customers with the best quality service available. We provide our services over approximately 550 miles of fiber optic cable within ten exchange areas. In fact, Franklin was the first telephone company in Mississippi to have an exchange (Artesia-Crawford) with all buried plant, and the first independent telephone company in Mississippi to interconnect with BellSouth using fiber optic facilities.
In 2004, Franklin Telephone Company began replacing all our old switching equipment with more advanced softswitch technology. Franklin Telephone was also the first independent telephone company in Mississippi to convert all our central office switches to digital. This practice also allows us to offer the latest phone, Internet and digital cable TV services to rural areas of Mississippi that might otherwise not be served.
To ensure that you have all the services you need when you need them, Franklin has installed emergency generating equipment at all our central office locations so that you have continued service in the case that electric service goes down. Additionally, the majority of Franklin Telephone’s cables to the subscriber locations have been placed underground to reduce the threat of loss of service during ice and wind storms.
Franklin Telephone has two convenient locations in Meadville/Bude and New Augusta open Monday through Friday from 8 to 5. We also have construction and maintenance crews in all of our service areas so we can respond promptly to trouble and service requests.