The Emergency Broadband Benefit Program

During the Covid-19 pandemic, quality internet has become a vital element that keeps us all in touch with co-workers, classmates, family and friends.  The Federal Communications Commission (FCC) has created a temporary program that allows for low-income families to receive discounts on their broadband bills. Not only will it allow for discounts, but it will connect eligible household to jobs, healthcare services, virtual classrooms, and more. 

The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or table from participating providers if they contribute more than $10 and less than $50 toward the purchase price. It is limited to one monthly service discount and one device discount per household.

Who Is Eligible for the Emergency Broadband Benefit Program?

A household is eligible if a member of the household meets just one of the criteria below: 

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
  • Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year;
  • Received a Federal Pell Grant during the current award year;
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or
  • Meets the eligibility criteria for a participating provider’s existing low-income or COVID-19 program.

Eligible households can enroll by visiting

Sign Up Now
The FCC, has announced that consumers can begin applying for and enrolling in the Emergency Broadband Benefit Program on May 12, 2021. The program will end when the fund runs out of money or six months after the department of Health and Human Services declares an end to the Covid-19 health emergency, whichever is sooner.

Click Here For Frequently Asked Questions About the Program.



1) If you already have Lifeline you qualify but you need to contact Franklin Telephone at 1-877-422-1212 and ask that we send you an enrollment form that you have to sign before the benefit can start.

2) If you do not have Lifeline and you get verification from sign up at you will still need to contact Franklin Telephone at 1-877-422-1212 and give them the information on how you qualified (i.e. school lunches, pell grant, etc) along with authorization # as well as the information on Benefit Qualifying person (legal name, date of birth, last 4 digits of social security number.